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Bad Ass Coffee of Hawaii Support

<p>We apologize if your order didn&apos;t arrive in perfect condition. During warmer months, we recommend selecting expedited shipping methods for temperature-sensitive products like chocolate covered espresso beans to prevent melting. To accommodate you for the inconvenience, we offer a refund for your affected purchase and would be happy to assist you. Please allow the stated time range for the refund process. For any queries or concerns, do not hesitate to contact us.</p>

We apologize if your order didn't arrive in perfect condition. During warmer months, we recommend selecting expedited shipping methods for temperature-sensitive products like chocolate covered espresso beans to prevent melting. To accommodate you for

What should I do if my order of Bad Ass Coffee product arrived melted or damaged?

Returns, Refunds & Exchanges

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FAQs

How can I check the status of my complaint or report an issue at a store location?

How can I get a copy of my sales order or invoice?

What method do you use for decaffeinating your coffee?

How can customers involve Bad Ass Coffee in their personal events, like weddings?

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How does Bad Ass Coffee address customer service concerns and feedback?

General

What makes Bad Ass Coffee of Hawaii badass?

Our Coffee Origin Story

Are limited batch products like Lavender Coconut Cream going to be available again?

Will flavored coffee be available in whole bean form again?

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What should I do if my order of Bad Ass Coffee product arrived melted or damaged?Updated 5 months ago