Bad Ass Coffee of Hawaii Support logo
Bad Ass Coffee of Hawaii Support logo

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Shipping & Delivery

Shipping methods, rates, times estimates, and frequently asked questions.

Note on Global Shipping Delays

Aloha! We encourage you to start your shopping earlier than normal to make sure your packages arrive in time. This year, shipping carriers have forecasted record demand for home delivery. Global issues are causing shipping delays for almost everyone.

Domestic Shipping Rates & Estimates

All shipping charges for your order will be calculated and displayed at checkout. Bad Ass Coffee of Hawaii does not levy any handling fees or additional shipping charges. All shipping rates are provided directly by the third-party shipping carrier at

In-Store Pickup

You can skip the shipping fees with free local pickup at our Centennial, Colorado location. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pickup within five (5) business days for in-stock i

International Shipping

We offer international shipping and charges for your order will be calculated and displayed at checkout. A list of all approved countries that are eligible for delivery can be found below:. UPS Approved Country List. FedEx Approved Country List. Your

Tracking My Order

As soon as your order is placed, we'll send you an email letting you know we've received your information and will begin putting together your shipment. The first email you receive will have several details within it, keeping you in the loop all the

Shipping to P.O. Boxes

UPS will only accept shipments to a valid street address. UPS does not deliver to P.O. Boxes. If a shipper should use a P.O. Box address, the recipient´s telephone number must be included on the label. Your package that is addressed to a P.O. Box may

Lost, stolen, or damaged packages

Bad Ass Coffee of Hawaii is not responsible for orders that are lost or damaged in transit. Therefore, it is recommended that you file a claim with the chosen courier so that you can be reimbursed for an item if it is lost or destroyed in transit. UP

Do you include pricing information in the packages?

We appreciate your concern, especially when sending gifts. Rest assured, our packages do not include any pricing information. All pricing details are communicated through the order confirmation emails you receive. We hope this helps maintain the surp

How can I update my shipping address or order details?

If you need to update your shipping address or modify other order details, please contact us as soon as possible. Once your address is updated in our system, you'll be all set. We will send you a confirmation email when your package ships, ensuring y

What should I do if my order or delivery is delayed?

We understand the importance of receiving your orders promptly. If you experience a delay, we recommend verifying that you have an account set up with us for easier tracking and management of orders. Our processing time before an order ships is typic

How do I track my order and what if there is an issue with delivery?

Tracking your order is straightforward. Once your order has shipped, we provide tracking information for convenience. If there is a delivery issue, please make sure to contact the appropriate postal service, especially if the tracking indicates that