Shipping & Delivery
Shipping methods, rates, times estimates, and frequently asked questions.
Domestic Shipping Rates & Estimates
All shipping charges for your order will be calculated and displayed at checkout. Bad Ass Coffee of Hawaii does not levy any handling fees or additional shipping charges. All shipping rates are provided directly by the third-party shipping carrier at
Tracking My Order
As soon as your order is placed, we'll send you an email letting you know we've received your information and will begin putting together your shipment. The first email you receive will have several details within it, keeping you in the loop all the
Do you include pricing information in the packages?
We appreciate your concern, especially when sending gifts. Rest assured, our packages do not include any pricing information. All pricing details are communicated through the order confirmation emails you receive. We hope this helps maintain the surp
How can I update my shipping address or order details?
If you need to update your shipping address or modify other order details, please contact us as soon as possible. Once your address is updated in our system, you'll be all set. We will send you a confirmation email when your package ships, ensuring y
What should I do if my order or delivery is delayed?
We understand the importance of receiving your orders promptly. If you experience a delay, we recommend verifying that you have an account set up with us for easier tracking and management of orders. Our processing time before an order ships is typic
How do I track my order and what if there is an issue with delivery?
Tracking your order is straightforward. Once your order has shipped, we provide tracking information for convenience. If there is a delivery issue, please make sure to contact the appropriate postal service, especially if the tracking indicates that